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Privacy Policy

Effective date: April 7, 2026 — Last updated: April 7, 2026

Startup Europe India Network Ltd ("Company", "we", "us", "our") operates the Joebox desktop application ("Software", "App") and the website joebox.app ("Website"). This Privacy Policy explains what data we collect, why, and how we protect it.

The short version: Joebox is built on a privacy-first architecture. The Software runs entirely on your device. We do not collect, access, store, or transmit your account credentials, session data, messages, browsing activity, or personal content. Period.

1. Data We Do NOT Collect

To be absolutely clear, Joebox does not collect:

  • Your account usernames, passwords, or authentication tokens for any service
  • Your messages, emails, chats, or any communication content
  • Your browsing history or activity within accounts
  • Your contacts, files, or media
  • Keystrokes, screen content, or clipboard data
  • Device identifiers, hardware fingerprints, or advertising IDs
  • Location data
  • Usage telemetry, analytics, or behavioral tracking

The Software contains zero telemetry, zero tracking, and zero analytics. We have no analytics SDK, no tracking pixels, no event logging, and no phone-home mechanisms beyond license validation.

2. Data We Do Collect

We collect only the minimum data necessary to operate the service:

DataPurposeStored WhereRetention
License keyValidate your Pro licenseLocally on your device + LemonSqueezyUntil you deactivate
Machine hostnameLicense activation (instance ID)LemonSqueezyUntil deactivation
Email address (if provided at purchase)License delivery, billing, supportLemonSqueezyPer LemonSqueezy's policy
Payment informationProcess purchasesLemonSqueezy (via Stripe)Per their retention policies

2a. License Validation

When you activate a Pro license, the Software sends your license key and machine hostname to LemonSqueezy's API to validate the license. This check recurs approximately every 7 days. No other data is transmitted. If validation fails (e.g., no internet), a grace period allows continued offline use.

2b. Auto-Updates

The Software checks for updates via GitHub Releases. This check sends a standard HTTP request which may include your IP address in server logs. No personal data or usage information is transmitted. You can disable auto-updates in Settings.

2c. Crash Reports

If you opt in, crash reports may be sent via Sentry to help us diagnose and fix bugs. Crash reports contain technical stack traces and system information (OS version, app version). They do not contain account data, messages, or personal content. Crash reporting is opt-in only and can be disabled at any time.

3. Data Stored Locally on Your Device

Joebox stores the following data locally in an SQLite database on your device:

  • Account configurations (which apps you've added, display names, group assignments)
  • Session data (cookies, local storage for each account — this is what keeps you logged in)
  • Application preferences and settings
  • License information (key, status, activation date)

This data never leaves your device. It is not backed up to any cloud service. It is not accessible to us. You can delete all local data by uninstalling Joebox or removing its application data folder.

4. Third-Party Services

When you use Joebox to access third-party services (WhatsApp, Gmail, Slack, etc.), those services may collect data according to their own privacy policies. Joebox acts as a browser container — it does not intercept, modify, inspect, or relay any data between you and those services.

Service Providers We Use

ProviderPurposeData SharedPrivacy Policy
LemonSqueezyPayment processing, license managementEmail, payment info, license keylemonsqueezy.com/privacy
GitHubSoftware distribution, auto-updatesIP address (in server logs)github.com/privacy
Sentry (opt-in)Crash reportingStack traces, OS/app versionsentry.io/privacy
CloudflareWebsite hosting, CDNIP address, standard web request datacloudflare.com/privacy

5. Website Data

The joebox.app website is a static site hosted on Cloudflare Pages. We do not use:

  • Google Analytics or any third-party analytics
  • Tracking pixels or advertising scripts
  • User accounts or login systems on the website
  • Comment systems or user-generated content features

Cloudflare may collect basic web analytics (page views, country-level location) in aggregate. See our Cookie Policy for details on cookies.

6. Children's Privacy

Joebox is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us (e.g., via a purchase), contact us at support@joebox.app and we will promptly delete it.

7. Your Rights (GDPR, CCPA, and Other Regulations)

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of any personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request your data in a portable format.
  • Restriction: Request that we limit processing of your data.
  • Objection: Object to processing of your data.
  • Withdrawal of consent: Withdraw consent for optional data processing (e.g., crash reports) at any time.

Since we collect almost no personal data, most of these rights apply to data held by LemonSqueezy for billing purposes. You can manage your billing data through the LemonSqueezy customer portal, or contact us and we'll assist.

To exercise any of these rights, email us at support@joebox.app. We will respond within 30 days.

For California Residents (CCPA)

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. You have the right to know, delete, and opt-out. Contact us to exercise these rights.

For EU/EEA Residents (GDPR)

Our lawful bases for processing are: (a) contract performance (license validation, billing); (b) legitimate interest (security, fraud prevention); and (c) consent (crash reporting). Our company is registered in Ireland. You have the right to lodge a complaint with the Irish Data Protection Commission (DPC) or your local supervisory authority.

8. Data Security

  • All data stored locally by Joebox resides on your device and is protected by your operating system's security mechanisms.
  • All network communications (license validation, update checks) use TLS/HTTPS encryption.
  • We do not have access to your local data and cannot be compelled to produce it.
  • Our website is served over HTTPS with HSTS enabled.

9. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify affected users via email (if we have it) and post a notice on our website within 72 hours of becoming aware of the breach, as required by GDPR.

10. International Data Transfers

LemonSqueezy and Sentry are US-based companies. If you are located outside the US, your billing data may be transferred to and processed in the United States. These transfers are conducted under Standard Contractual Clauses or other legally approved mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Website. The "Last updated" date at the top reflects the most recent revision. Your continued use of the Software after changes constitutes acceptance.

12. Contact

For any privacy-related questions, requests, or concerns:

Startup Europe India Network Ltd
Data Protection Contact: support@joebox.app
Website: joebox.app

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